Don't just take it from us...
Find out what others had to say about working with us:
We cannot recommend the service provided by Phil and Jason highly enough. They have enabled us to let out a beloved second home that we use ourselves to be near to family. We had previously been in negotiations with an agency who wanted us to make alterations that we felt to be both unnecessary and not to our taste, before they would take us on their books. When Phil came round to view the apartment he was so helpful and sure that we could make things work without substantial changes.
Since starting to let the flat out we have had high occupancy but also been able, with a little planning in advance, to use the flat when we want to use it. It feels very much as though we are all working together as a team and there is a good feeling that our interests are aligned. It is important to us that people enjoy being in our home and, although there is an obvious desire for the venture to be profitable, we like the fact that guest satisfaction is also important to Phil and Jason.
Our main home is a 3 hour drive away from Cheltenham so we have appreciated the peace of mind of knowing that if there are any problems with the flat they will reliably sort them out. They have achieved very high ratings for the flat and if we had to give them a rating it would almost certainly be 10 out of 10. They are responsive, well organised and reliable as well as being very personable and delightful to deal with.
- Catherine & Andrew, Polefield House, Cheltenham
We originally met Phil when we were renting our property with the lettings agency he works for. Phil always mentioned to us, that our property would be an excellent Airbnb, however we were never confident enough to pursue this. As for us, it was a huge risk to not achieve the guaranteed income revenue a rental offers. However, after a couple of bad tenants, leaving the property with various damages and the property looking extremely tired after every exit, we thought why not to Airbnb.
What a great decision, our only regret was not trusting Phil & Jason sooner. The house is always kept looking immaculate, any damages or maintenance issues are remedied instantly by Phil & Jason (which as a landlord, you know it takes a tenant atleast a few days to report!). More poignantly we are achieving far more than our rental income per month. Allowing us to reinvest and be stress free, knowing the property is in good hands. From a personal perspective, Jason and Phil are incredibly personable, always happy to go above and beyond, they are incredibly proactive and their communication has been second to none. When setting up the property I was taken aback by how involved Jason and Phil were, which as a very busy mum of two helped tremendously.
They have become people we really trust and when we are back from overseas, I thoroughly enjoy days working with Jason and Phil.
- Tom & Lauren, Cheltenham Road, Gloucester
As a landlady it is humbling to work with Phil and his team, who exceed my own high standards and expectations. They are trustworthy, personable and they genuinely care for their properties and clients. In a crisis I find them accessible and efficient in resolving the issues and I would have no hesitation recommending their services.
- Hayley, Lansdown Terrace Lane, Cheltenham
I've been using Jason and Philip for just over a year now to manage a 3-bedroom house I have in Cheltenham and I am delighted with the service I have received. They are an extremely professional organisation with amazing attention to detail in order to get the best possible results for rentals.
They have continually gone the extra mile to make it work well and are excellent communicators, which for me is a key part of the business relationship. Most importantly, as I live abroad a part of the year, they have given me peace of mind that I can leave it all to them and know it is being managed well whatever might come up.
- Chris, Station Street, Cheltenham
Phil and Jason are the dynamic duo behind the magic of our short-term let experience. From the moment we connected with them, their professionalism, dedication, and genuine passion for hospitality shone through. Their attention to detail is impeccable, ensuring that every guest feels not just welcome, but truly at home. They go above and beyond to make sure every aspect of our property is meticulously maintained and every guest's needs are met with care and efficiency. The property is probably cleaner now than when we handed it to them! Phil and Jason's commitment to excellence has elevated our property to new heights, making sure we get rave reviews and repeat bookings. They also take out all the stress of the experience for us which is great given our time commitments elsewhere. If you're looking for a seamless and stress free short term let experience, Phil and Jason are your guys. Trust me, you're in the best hands possible.
- Victoria & Ollie, Coach House Mews, Cheltenham